At wind4, your personal data belongs to you. This Privacy Policy explains exactly what information we collect when you use the wind4 platform, why we collect it, how we store and protect it, who we may share it with, and what rights you hold over your own data. We are committed to handling your information with transparency, integrity, and the highest standards of security.
These six principles guide every data decision we make at wind4. They summarise our policy — but the full legal text below governs in all cases.
All data transmitted between your browser or mobile device and wind4 servers is protected by TLS 1.3 encryption. Sensitive data at rest — including payment details and KYC documents — is encrypted using AES-256. We never transmit credentials in plain text.
wind4 players have the right to access, correct, export, and in many cases delete their personal data. You can manage most data preferences directly from your account settings. For requests requiring manual processing, our support team responds within 14 business days.
wind4 does not sell, rent, or broker your personal information to third parties for their own marketing or commercial purposes. Data shared with third-party service providers is strictly limited to what those providers need to deliver their contracted service to wind4.
We collect only the data that is genuinely necessary to provide our services, comply with our regulatory obligations, and keep your account secure. We do not collect data speculatively or in excess of operational requirements. Our data minimisation policy is reviewed quarterly.
Access to personal data within wind4 is restricted on a need-to-know basis. Staff who handle player data are subject to confidentiality obligations and regular data-protection training. Access logs are maintained and reviewed as part of our information security programme.
In the unlikely event of a data breach that poses a risk to your rights and freedoms, wind4 commits to notifying affected players within 72 hours of becoming aware of the incident, in accordance with our incident response policy and applicable regulatory requirements.
wind4 operates the online gaming platform accessible at wind4.vip and all associated sub-domains and mobile interfaces (collectively, the "Platform"). For the purposes of applicable data protection law, wind4 acts as the data controller in respect of personal data collected from players registered on the Platform.
As data controller, wind4 determines the purposes for which and the means by which personal data is processed. wind4 is committed to processing personal data lawfully, fairly, and transparently in accordance with applicable international data protection standards. All enquiries relating to this Privacy Policy or to the exercise of your data rights should be directed to our Data Protection Officer (DPO) using the contact details provided in Section 15 of this Policy.
wind4 collects the categories of personal data described in the table below. We collect only the data that is necessary and proportionate to the purposes identified in Section 5 of this Policy.
| Category | Specific Data Points |
|---|---|
| Identity Data | Full legal name, date of birth, gender, national identity number (KTP number for Indonesian players), passport number (where provided for KYC), and photograph as appearing on government-issued ID. |
| Contact Data | Email address, Indonesian mobile phone number, residential address in Indonesia (city, province, postal code), and any alternative contact details you provide. |
| Account Data | Username, encrypted password hash, account creation date, account status, preferred currency (IDR), language preference, and communication preferences. |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata), e-wallet account details (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit and withdrawal transaction history, account balance history, and bonus transaction records. |
| Gaming & Betting Data | Bet history, game session logs, stake amounts, win/loss records, game preferences, RNG seed references, and responsible gaming limit configurations. |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, time zone (WIB/WITA/WIT), session timestamps, clickstream data, and referral source. |
| KYC & Compliance Data | Copies of government-issued identity documents, proof-of-address documents, source-of-funds documentation, KYC verification status, and any risk flags generated by automated compliance screening. |
| Communications Data | Records of live chat conversations, support ticket content, email correspondence with wind4, and responses to player surveys or promotional campaigns. |
| Usage & Preference Data | Page views, feature interactions, marketing email open rates and click-through data, push notification preferences, and self-exclusion or cooling-off election history. |
wind4 does not intentionally collect special category data (such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data) unless strictly required for identity verification purposes and only with your explicit consent or under a legal obligation.
wind4 collects personal data through the following primary channels:
wind4 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
wind4 uses your personal data for the following purposes. Where a purpose relies on a specific legal basis, that basis is identified in parentheses.
wind4 does not sell your personal data. We share your data only with the categories of third parties listed below, and only to the extent necessary for the stated purpose. All third-party data processors are bound by contractual data processing agreements that require them to protect your data in accordance with standards consistent with this Privacy Policy.
wind4 retains your personal data for as long as your account is active and for a defined period thereafter, in accordance with our regulatory obligations and legitimate business needs. The principal retention periods are as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | Legal obligation (AML / KYC record-keeping) |
| Financial Transaction Data | Duration of account + 7 years after closure | Legal obligation (financial record-keeping) |
| KYC Documents | Duration of account + 5 years after closure | Legal obligation (regulatory compliance) |
| Gaming & Betting History | Duration of account + 3 years after closure | Legitimate interests (dispute resolution) |
| Communications & Support Records | 3 years from date of communication | Legitimate interests (quality assurance) |
| Technical & Log Data | 13 months from collection date | Legitimate interests (security monitoring) |
| Marketing Consent Records | Duration of consent + 3 years after withdrawal | Legal obligation (consent evidence) |
After the applicable retention period expires, wind4 will securely delete or anonymise your personal data so that it can no longer be associated with you as an individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.
wind4 maintains a comprehensive information security programme designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our key technical and organisational security measures include:
wind4 uses cookies and similar tracking technologies to operate the Platform effectively, maintain your session, remember your preferences, and analyse how players use the site. A cookie is a small text file placed on your device by the wind4 server when you visit the Platform. The following categories of cookies are used:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session management, authentication tokens, CSRF protection, load balancing. Required for the Platform to function. Cannot be disabled. | Session / up to 24 hours |
| Functional | Remembering your language preference, last visited game category, deposit method preference, and display settings. Improves your experience but not essential. | Up to 90 days |
| Performance & Analytics | Measuring Platform performance, identifying slow pages, tracking feature adoption, and generating aggregate usage statistics to guide product improvements. | Up to 13 months |
| Fraud Detection | Device fingerprinting and behavioural pattern analysis to identify suspicious account activity, bot traffic, and multi-accounting attempts. | Up to 12 months |
You can control cookie preferences through your browser settings. Disabling strictly necessary cookies will prevent the Platform from functioning correctly. Disabling functional or analytics cookies will not prevent you from using the Platform but may limit certain personalisation features. wind4 does not use third-party advertising or behavioural retargeting cookies.
wind4 strictly enforces a minimum age requirement of 21 years for all registered players. The Platform is not directed at, and does not knowingly collect personal data from, individuals under the age of 21. Age verification checks are performed during the registration process and at the point of first withdrawal.
If wind4 becomes aware that personal data has been collected from a player who is under 21 years of age, that account will be immediately suspended, all gameplay will be halted, and any deposited funds will be returned to the original payment source following identity verification. The relevant personal data will be deleted as soon as practicable after the account closure process is complete.
As a wind4 player, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15. wind4 will respond to all valid rights requests within 14 business days.
You may request a copy of all personal data wind4 holds about you. We will provide this in a structured, commonly used format.
You may request that inaccurate or incomplete personal data we hold about you be corrected. Some corrections can be made directly in your account settings.
You may request deletion of your personal data where it is no longer necessary, where consent has been withdrawn, or where processing was unlawful. This right is subject to legal retention obligations.
You may request that wind4 temporarily stop processing your data while a rectification request or objection is under review.
Where processing is based on consent or contract and carried out by automated means, you may request your data in a machine-readable format for transfer to another service.
You may object to processing based on legitimate interests or for direct marketing purposes. Marketing objections take effect immediately; other objections are reviewed on their merits.
wind4 will not charge a fee for handling rights requests in ordinary circumstances. If a request is manifestly unfounded or excessive — for example, if the same request is repeated in a short period without new grounds — wind4 reserves the right to charge a reasonable administrative fee or to decline the request, with written explanation. You also have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction if you believe wind4 has not handled your data correctly.
wind4 is an internationally operated platform. As a result, your personal data may be transferred to and processed in countries outside Indonesia where wind4's infrastructure, service providers, or game studio partners are located. Some of these countries may not have data protection laws equivalent to those applicable in Indonesia.
Where wind4 transfers personal data internationally, we ensure that appropriate safeguards are in place. These may include:
By creating a wind4 account and using the Platform, you acknowledge that your personal data may be transferred internationally as described in this section. If you have questions about the specific safeguards applied to any particular international transfer, please contact our DPO as described in Section 15.
The wind4 Platform does not contain links to external third-party websites as a matter of policy. In the event that any third-party content, embedded game interface, or payment gateway displays links or redirects to external sites as part of their own service delivery, wind4 is not responsible for the privacy practices or content of those external destinations.
wind4 recommends that you review the privacy policy of any third-party service you interact with — including your bank, e-wallet provider (OVO, DANA, GoPay, ShopeePay, LinkAja), or any game studio whose interface you access via the wind4 Platform. wind4's Privacy Policy applies only to data collected and processed directly by wind4 within the wind4.vip Platform environment.
wind4 reviews this Privacy Policy at least annually and whenever significant changes to our data processing activities, applicable law, or regulatory guidance require an update. Material changes — defined as changes that affect your rights, introduce new categories of data collection, or add new third-party sharing arrangements — will be communicated to registered players via email to your registered address and via a prominent notice on the Platform at least 14 calendar days before the changes take effect.
Non-material changes — such as corrections of typographical errors, clarifications of existing practices, or administrative updates — may take effect immediately upon publication. The version number and "Last Updated" date at the top of this Policy are updated with every revision. We encourage you to review this Policy periodically to stay informed about how wind4 protects your data.
Your continued use of the Platform after the effective date of any material change constitutes your acknowledgement of the updated Privacy Policy. If you do not accept the updated terms, you should close your account and request erasure of your data as described in Section 11.
If you have questions about this Privacy Policy, wish to exercise any of your data rights, or need to raise a data protection concern, please contact wind4's Data Protection Officer (DPO) using the details below.
You've read how wind4 safeguards your personal data. Now explore everything the Platform has to offer — from live sportsbook markets to slots, live casino tables, and togel draws — all secured by the protections described in this Policy.